FAQ

When will my order ship?
Stamps ship within 2 business days (M-F, excluding holidays) of proof approval. All other items ship 4-5 business days afer proof approval. Proofs are emailed to you in 1 business day (please check spam folders if you don't see the email). If no response is given to the proof within 3 business days, your order will move to production and ship to prevent further delays.

Due to increased volume and COVID-19, some mail carriers are experiencing delays. Please allow extra time to receive your order. Thank you for your patience!

I didn't see where to enter my personalization information for my order. What do I do?
Email your wording personalization and order number to: hellolovegoods@gmail.com and we'll send over a proof within 1 business day.

How do I download my SVG file?
The SVG will be emailed to you shortly after checkout.

How do I access my Corjl template purchase?
An email with a link to the template will be sent to you shortly after checkout.

Do you offer international shipping?
We currently only offer U.S. shipping.

Do you accept returns?
Due to the customized and/ or digital nature of our products, we do not offer returns, but please contact us if there's a problem with your order.

Will my entire order ship together?
If you order a stamp and moving announcements (2 items with different production times), they will ship separately and as soon as they're ready to ship.

Do you offer free shipping?
Yes! We offer free shipping on all orders $35+

Can you design me a logo or an Etsy shop banner?
Get in touch and tell us what you're looking for!

Didn't see what you're looking for? Send a message.