Shipping policy
Shipping:
- All orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays.
- Orders placed after 3:30 pm EST on a business day will be processed the following business day.
- Depending on order size, orders will ship via UPS Ground, USPS Priority mail, or USPS Ground Advantage.
International Shipping:
- We currently only ship to the United States.
Tracking Your Order:
- You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Damaged Packages:
- If your package arrives damaged, please contact our customer service team immediately at kerry@hellolovegoods.com to initiate a replacement.
Important Considerations:
- We are not responsible for any delays caused by weather conditions or other unforeseen circumstances.
- Please ensure your shipping address is accurate, and that all relevant info needed for delivery is provided at checkout to avoid delivery issues.